Agentic AI Navigates Ferry Operations

Country: United States
Industry: Government
Products and Services: Azure OpenAI, Agentic AI, Power BI

At a Glance

The Department of Transportation needed a smarter way to manage ferry scheduling and ensure route reliability. Think AI introduced an Agentic AI system that automated ferry dispatch, rerouting, and backups—boosting efficiency and cutting delays by 35%.

Business Need

Managing ferry routes, handling breakdowns or delays, and dispatching replacements manually created delays and inefficiencies.

Solution

Think AI deployed an Agentic AI system integrated with real-time sensors, schedule data, and weather inputs to automate decisions on dispatch and rerouting of ferries.

Outcome

Improved schedule adherence by 35%, reduced manual intervention by 60%, and enhanced commuter experience.