Problem
A U.S. port authority relied on three outdated web forms for operational reporting. The forms lacked consistent design, accurate data integration, and modern platform accessibility, making workflows inefficient and error-prone.Impact
Users experienced confusion due to inconsistent interfaces, while backend mismatches resulted in reporting inaccuracies. Limited accessibility slowed down operations and made it difficult to scale or update forms, causing delays in data-driven decisions.Solution
Think AI redesigned the forms using Microsoft Power BI:
Standardized form structure and user interfaceReal-time integration with SQL databases
Seamless deployment within the port’s Power BI environment
Outcome
Enhanced user experience and reduced onboarding timeImproved data accuracy through real-time sync
Faster reporting cycles and reduced manual effort
Created a scalable foundation for future expansion