Improving Data Accuracy and Employee Efficiency
Home Improvement, a fixture and appliance retailer for kitchen, bath and outdoor products based in San Diego, California, wasn’t getting the most out of its data. The Home Improvement IT team approached Think AI to modernize the company’s Excel- based manual reports that contributed to inefficiencies/inaccuracies and improve performance issues in the data warehouse which limited data accessibility and real-time insights for critical decision-making. Also the company needed to maintain existing complex SSRS reports that have an impact on overall productivity.
Think AI successfully devised and implemented a comprehensive program, which automated data insights, enhanced data warehouse performance, and simplified report management. Collectively, these updates minimized the burden on IT personnel and led to faster data retrieval, better scalability, and improved decision-making capabilities.
Customer challenges
The IT team was burdened with manual Excel report generation, leading to inefficiencies, inaccuracies, and increased processing times. Additionally, the existing data warehouse was experiencing performance bottlenecks, hindering data accessibility and real-time insights for critical decision-making.
The upkeep and management of complex SQL Server Reporting Services (SSRS) reports had become resource-intensive, causing delays in report updates—and affecting overall productivity.
Partner solutions
Think AI consolidated the various data elements and migrated Excel and SQL based reports to Power BI, ensuring prompt updates and minimizing the burden on IT personnel. To address the requirement for showroom user access to orders and quote data while maintaining security, Think AI implemented Row Level Security (RLS) in the system. RLS is a powerful feature that allows controlling data access at the row level based on user permissions and attributes. Think AI also optimized Perch’s data warehouse performance, leading to faster data retrieval, better scalability, and improved decision-making processes.
Customer benefits
The transition to Power BI resulted in enhanced data analysis capabilities, improved decision-making, greater collaboration, and cost savings for Home Improvement. Think AI’s solution facilitated better coordination and teamwork among different departments and teams within the organization, resulting in projects and tasks progressing more efficiently. Home Improvement experienced long-term benefits with our solution’s sustainable upkeep features. Regular updates, maintenance, and support ensure that the system remains efficient and effective over time, reducing the risk of downtime and potential disruptions.
- Information protection. Think AI’s solution provided a robust data security framework.
- Enhanced productivity. The solution significantly boosted the overall productivity of Home Improvement’s workforce.
- Streamlines processes. The solution identified inefficiencies, eliminated bottlenecks, and automated repetitive tasks, resulting in faster and more accurate execution of critical business processes.